Smell Away® Dos & Don'ts

Stand the Smell Away® on the floor

While the Smell Away® can be used on a worktop or stool, it is most effective on the floor and we recommend always using the Smell Away® on the floor. It will be difficult to clear all the smells in the room if it is higher than floor level.

For your safety, always place the Smell Away® on a firm surface, in a place where is it not likely to be knocked over.

Place near the source of the smell

You’ll still be able to smell odours as they travel across the room to the Smell Away®, so place the unit near the source of the smell.

For example, if you’re experiencing a smell from outside and it is coming into your house through a gap underneath your front door, then place the unit by the door. The same goes for smells coming from different parts of the home.

Do not place immediately next to anything if possible

While the Smell Away® works best when near to the source of odour, the unit works better when it is placed at least 6 inches away from a wall or anything else. This isn't essential, but the unit will get rid of your smell quicker if it has some space around it, as it has better airflow.

Close your doors and windows in the room

Our system works most efficiently in sealed environments, just like heating systems and air conditioning.

It will work in a room with a door or window open, but it will take longer to remove the smell. If you do have a door or window open, place the Smell Away® in the opposite side of the room for the best results.

Keep your Smell Away® upright

Keep the unit upright at all times, even when being stored and not being used. This avoids moving the carbon (which is inside the unit) around when it has settled.

Do not place next to open window if possible

The unit works better in sealed environments, in the same way central heating and air-conditioning do. If you have an open window, place the unit on the other side of the room.

Do not use in a room with an open external door

The unit won't work very well with an open external door as the air in the room is impacted continually by the air from outside the room.

Do not use in very small enclosed areas

Do not use it in very small enclosed areas, like a cupboard, closet or wardrobe.