How the Smell Away® works
The Smell Away® works by powerfully drawing air into the unit and trapping bad smells, dirt, dust, pathogens and volatile organic compounds (VOCs) in the filter inside. This means all that bad stuff if not blown back into your room.
The Smell Away® is powerful
It can process a whopping 100 cubic metres of air per hour. That’s the size of a very large room! It can also run for hours on end, if you have a particularly bad smell to get rid of.
It’s durable too. The filter will last you 1-2 years, depending on how much you use your Smell Away® and what odours you are tackling.
It’s easy to use
To operate, simply plug your Smell Away® in, place it away from a wall and switch on. That’s it. Then just let it do its thing.
The quickest way to get rid of your smells
Stand the Smell Away® on the floor
While the Smell Away® can be used on a worktop or stool, it is most effective on the floor and we recommend always using the Smell Away® on the floor. It will be difficult to clear all the smells in the room if it is higher than floor level.
For your safety, always place the Smell Away® on a firm surface, in a place where is it not likely to be knocked over.
Place near the source of the smell
You’ll still be able to smell odours as they travel across the room to the Smell Away®, so place the unit near the source of the smell.
For example, if you’re experiencing a smell from outside and it is coming into your house through a gap underneath your front door, then place the unit by the door. The same goes for smells coming from different parts of the home.
Do not place immediately next to anything if possible
While the Smell Away® works best when near to the source of odour, the unit works better when it is placed at least 6 inches away from a wall or anything else. This isn't essential, but the unit will get rid of your smell quicker if it has some space around it, as it has better airflow.
Close your doors and windows in the room
Our system works most efficiently in sealed environments, just like heating systems and air conditioning.
It will work in a room with a door or window open, but it will take longer to remove the smell. If you do have a door or window open, place the Smell Away® in the opposite side of the room for the best results.
Keep your Smell Away® upright
Keep the unit upright at all times, even when being stored and not being used. This avoids moving the carbon (which is inside the unit) around when it has settled.
Do not place next to open window if possible
The unit works better in sealed environments, in the same way central heating and air-conditioning do. If you have an open window, place the unit on the other side of the room.
Do not use in a room with an open external door
The unit won't work very well with an open external door as the air in the room is impacted continually by the air from outside the room.
Do not use in very small enclosed areas
Do not use it in very small enclosed areas, like a cupboard, closet or wardrobe.
How long does it take for a room to be smell free?
It depends on the size of the room and the odour which is being removed. But we can give you two examples:
1. A cat has done its business in a litter tray and when you get home, you change the litter in the tray, switch on the Smell Away® and within minutes most rooms will be smell-free.
2. A property has been fire damaged and the smoke is ingrained into the fibre of pretty much everything, so the Smell Away® will need to be used continuously for a considerable length of time.
Frequently Asked Questions (FAQs)
What smells will it work on?
Pretty much all common smells! It’s especially effective with smells from dogs, cats, cigarettes, smoke and tobacco, cooking, as well as musty smells from damp and mould.
Any smells it doesn't work with?
Formaldehyde and strong acid smells. Both these fume types are toxic, so please seek help. Does not work with Acetone smells.
What is the difference between air purifiers and the Smell Away®?
Air purifiers DO NOT remove smells.
Why? Because smell is not a particle and air purifiers work by capturing particles. Even the most effective type of filters used in air purifiers - HEPA filters, which stands for either “High-Efficiency Particulate Absorbing” filter or “High-Efficiency Particulate Arrestance” - cannot remove smells.
Smell is a perception, by the nervous system, of interactions between the chemicals of the nervous system and the chemicals being smelt. Smells can be attributed to specific molecules, or a combination of many molecules. Molecules must first vaporise and molecules can only be smelt in vapour form. Again, smell is not a particle, which is why the Smell Away® removes smells whereas air purifiers don’t.
Can you use it outdoors?
No. The Smell Away® works best in sealed indoor environments just like heating systems and air-conditioning.
How much air can it process?
The Smell Away® processes a whopping 100 cubic metres an hour. That’s the size of a very large room.
How much electricity does it use?
Similar to an energy saving light bulb! Just 14 watts. For example if you are paying 35 pence per kilowatt hour, then 35p x 0.014 = 0.49 pence per hour... less than half a penny an hour!
Can you use it continuously?
Yes - we tested a unit for 2 years switched on continuously in very smelly environments.
Is it child and animal safe?
Yes. There’s nothing toxic in the carbon and the square holes at the top are to British Standards (4mm) so a child cannot put their finger in the hole to touch the fan.
How loud is it?
Very quiet. It won't be long before you forget it is there. Sound level is 52 decibels at 1 metre, which means that trickling water is louder than the Smell Away®.
Does it just remove smells?
The Smell Away® removes more than just odour and smells! It also traps the dirt, dust, pathogens and harmful volatile organic compounds (VOCs) found in cigarette smoke, paints, air fresheners, and worse, from your air.
How quickly will you post it to me?
Within 1 working day.
How will you post it to me?
For delivery to UK addresses, we use UPS Standard, which takes 1-2 days. For the rest of the world, we use UPS Express Saver, which takes 1-5 days.
Every order is shipped from North Wales, UK.
More about our postage and shipping.
How long is the power lead?
Approximately 1.8 metres (nearly 6 feet).
How long will the filter last?
Depending on use the filter can last many years. We have been testing the Smell Away® continuously since April 2021 in smelly environments with no degradation in performance so far. Replacement filters are available directly from us for just £49.99.
Why does it look the way it does?
The Smell Away® is designed for optimal airflow whilst conforming to UK safety standards. The rectangular slats around the side of the unit are all at slightly different angles this is to create slightly different vortices.
Have a problem removing a smell with your Smell Away®? Try these tips.
We have two steps to aid troubleshooting any performance issues you may be having with the Smell Away®.
Performance issues usually turn out to be the unit being incorrectly placed in the environment it is being used.
Firstly
Please read all of the instructions and tips above. Most issues can be resolved by reading and applying the 'The quickest way to get rid of your smells' section above.
Secondly
If you still cannot resolve the issue, then please WhatsApp a picture or video of the unit in the environment in which it is being used and a brief description of the issue to Gareth, on 07971 671 437.