30-Day "No-Quibble" Money-Back Guarantee

If you change your mind for any reason, or even if you've used it, you can return your Smell Away® to us within 30 days of purchase.

Unless there is a mechanical fault, you are required to pay the postage cost to return the unit.

How to return your item (click here)


The Smell Away® does not work with acetone (typically found in beauty salons), formaldehyde and acid vapor. If the Smell Away® has been used with acetone or formaldehyde (embalming), the storage filter will ruin. We then need to dispose of it safely. In these circumstances we will deduct £49 from the refund to cover the cost of a replacement filter.


To comply with UK legislation we will only refund to the exact same payment source. It is an anti-money laundering and anti-fraud measure.